Privacy and personal data protection statement
At Junk Shop, protecting our customers’ personal data and respecting individuals’ online privacy is a fundamental commitment. We take the organisational and technical measures needed to safeguard the security, availability and integrity of our users’ and customers’ data. We want this commitment to be clear to everyone who uses our services. This privacy and personal data protection statement explains what personal data we collect, how we handle it and how it may be used. The source policy states that Junk Shop develops software and provides internet, consulting, information and training services to businesses and individuals, and that this statement covers all its software products and services. This description is retained from the source and requires confirmation by the shop owner.
Personal data we collect
Junk Shop collects and processes data solely for its lawful and proper operation and to give customers and online users the best possible experience. Some data is provided directly, for example when a new user registers for a service or a customer submits a support request. Other data is recorded indirectly, depending on how people use our software or online services, through technologies such as cookies, error reports and usage statistics used to diagnose problems and improve products. The source policy states that clear, explicit user acceptance through an appropriate interface precedes any collection or transmission of data. The data collected may include: Names and contact details: first and last names, email addresses, postal addresses, telephone numbers and similar contact information. Credentials: passwords, password hints and similar security information used for authentication and access to services. Payment data: information needed to process purchases, such as the payment-instrument number, for example a credit-card number, and its associated security code. This is a statement in the source policy, not a description of data collected by this non-transactional preview. We also collect data about the product or service used and the way customers or users interact with it, including: Product usage data: anonymous information about the features people use in our products and online or other services. Error reports and performance data: software performance information and problems users encounter, helping us diagnose issues, improve products and provide solutions. Troubleshooting and support data: when customers contact Junk Shop, we collect contact or authentication details, the content of conversations and other communications, details of the incident, the state of the machine and application when the error occurred and during diagnosis, and system or registry information about software installations and hardware settings.
Cookies and similar technologies
Junk Shop uses cookies, which are small text files placed on your device, and similar technologies and services that use your IP address to provide its websites, mobile applications and online services. Cookies allow us to store preferences and settings, enable sign-in, provide interest-based advertising and notifications, help prevent fraud and analyse website and service performance. The source policy names Google Analytics, Google Firebase and OneSignal for these purposes and describes them as GDPR-compliant; these statements require owner verification before launch. We also use web beacons to deliver cookies and collect usage and performance data. Our websites may contain web beacons and cookies from third-party providers. You can control cookies, web beacons and similar technologies through browser settings that block or delete cookies and through opt-out controls offered by certain analytics providers. Browser settings and other choices may affect your experience with our products.
How personal data is used
Junk Shop uses the data it collects solely to: • Conduct its business and provide its products and services, including improving and personalising them. • Send communications, including advertising, promotions and offers by email or telephone. We do not share collected data with organisations or individuals except with the customer’s consent, to complete a transaction or to provide a service. For example, payment details are shared with banks and other organisations that process payments or provide financial services, and for fraud prevention and credit-risk reduction. We may also access, transfer, disclose and retain personal data when we believe in good faith that this is necessary to comply with applicable law or valid legal process, including requests from law-enforcement or government agencies, or to maintain product security, prevent or stop attacks on our computer systems or networks, or protect Junk Shop’s rights or property.
How long personal data is processed
Customer and user data is stored and processed only as permitted by law or with the user’s explicit consent, and only for as long as needed for the purposes described above, or until the user objects to Junk Shop’s use of the data or withdraws consent. Junk Shop may retain personal data for longer where required by mandatory law or where needed to bring or defend legal claims.
Where data is processed
Junk Shop’s head office and branch are in Greece, so processing carried out at our premises takes place within Greece. To provide better services, Junk Shop uses cloud infrastructure in data centres within the European Union.
Accessing and controlling your personal data
Users of Junk Shop’s products and services may request information about their personal data at any time and ask for it to be corrected or deleted. Junk Shop can delete data only if it has no legal obligation or other lawful right to retain it. If a user’s data is deleted, services that require that data can no longer be provided to that user. Where Junk Shop uses personal data on the basis of consent or to enter into a contract with a user, the user may request a copy of that data. Users may also ask Junk Shop to restrict processing if the personal data it holds is incorrect, or if there is no legal basis for processing and the user requests restriction. Requests and questions may be sent to the email address below. Please specify the information or processing activities concerned, the format in which you want the information, and whether the data should be sent to you or another recipient. Each request will be reviewed carefully, and we will discuss the best way to fulfil it with the user.
Contact information
The data controller is Junk Shop. The source policy names Dimitrios Kaminiotis as Data Protection Officer for all companies in the Junk Shop group. The listed contact email is info@junkshop.gr.
Changes to this policy
Junk Shop may amend this personal data protection statement to reflect current data-protection practices. When the statement changes, we will update the revision date at the bottom of the page. We encourage you to review the statement periodically to learn how Junk Shop protects your data.
Questions about this policy and its application
Junk Shop is committed to protecting your personal data online. If you have questions or comments about how we handle it, please contact us using the details given above. You may also use that address to raise concerns about compliance with this online personal data protection statement. On this website, ‘we’, ‘us’ and ‘our’ refer to Junk Shop and/or any associated companies belonging to its group.